Privacy policy.

Privacy Policy
Last Updated: 02/04/2025

 

1. Introduction

 

Shenal Yohan Photography ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. Our business is Shenal Yohan Photography. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws in Canada.

 

2. Information We Collect

 

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and mailing address.

  • Payment Information: Billing details and transaction history (processed securely via third-party payment processors).

  • Photography-Related Data: Images, videos, and event details you provide.

  • Website & Communication Data: IP address, browser type, and communication history when you contact us.

 

3. How We Use Your Information

 

We use your information for the following purposes:

  • To provide photography services, including booking, communication, and delivery of images.

  • To process payments securely.

  • To improve our website, services, and customer experience.

  • To comply with legal obligations under Canadian law.

 

4. Consent and Your Rights

 

By engaging with our services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. Under PIPEDA, you have the right to:

  • Access, correct, or request deletion of your personal data.

  • Withdraw consent for marketing communications at any time.

  • Restrict or object to certain types of data processing.

  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated.

 

5. How We Protect Your Information

 

We implement industry-standard security measures to protect your personal information from unauthorized access, theft, or loss. While we take precautions, no data transmission over the internet is 100% secure.

 

6. Sharing of Information

 

We do not sell or rent your information. We may share your information with:

 

  • Legal Compliance: When required by law, regulation, or legal process.

  • Phone Number Privacy: We do not share your phone number with anyone.

 

7. Text Messaging

 

SMS Consent and Communication

 

When you book a consultation or fill out a form on Shenal Yohan Photography’s website, you may be asked to provide your phone number. By doing so and checking the consent box, you give express written consent to receive SMS messages from Shenal Yohan Photography.

 

These text messages may include:

  • Appointment confirmations and reminders

  • Reschedule links and follow-up messages

  • Occasional promotional offers or updates

 

We will only message you if you’ve shown interest in our services (for example, by booking a consultation or opting in manually). Message frequency may vary depending on your interaction with us.

You can opt out at any time by replying “STOP” to any message. Message and data rates may apply.

Your information will never be shared or sold. We respect your privacy and only use your contact details to communicate about your sessions with us.

If you have any questions about how your data is used, please contact us at info@shenalyohanphotography.ca.

 

Your mobile information will not be shared with third parties or affiliates for any marketing or promotional purposes.

 

8. Retention of Data

 

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Canadian law.

 

9. Cookies & Tracking Technologies

 

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

 

10. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

11. Data Privacy for Text Messaging

 

You acknowledge and agree that:

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

  • Your mobile information will not be shared with third parties or affiliates for any reason without your explicit consent.

  • Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.

  • All text messaging data will be handled in accordance with our Privacy Policy and Canadian Anti-Spam Legislation (CASL).

 

12. Children's Privacy

 

Under Canadian privacy laws, we do not knowingly collect or solicit personal information from children under 13 years old without parental consent. If we learn that a child under 13 has provided us with personal data, we will take steps to delete it. If you believe a child may have provided us with personal data, please contact us immediately.

 

13. Changes to This Policy

 

We may update this Privacy Policy periodically to remain compliant with Canadian privacy laws. Any changes will be posted on our website with the updated date.

 

14. Contact Us

 

If you have any questions about this Privacy Policy or your rights under Canadian law, please contact us:


Shenal Yohan Photography
Email: info@shenalyohanphotography.ca
Website: www.shenalyohanphotography.ca

You may also contact the Office of the Privacy Commissioner of Canada (OPC) for more information about your privacy rights at https://www.priv.gc.ca/.